![Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted]](https://is1-ssl.mzstatic.com/image/thumb/Podcasts125/v4/ff/64/a2/ff64a251-9544-7a64-9980-16a5186cf6a5/mza_698532961364906165.jpg/400x400bb.jpg "Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted]")
Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted]
Update: 2025-04-17
Description
Online reviews can be the “Lifeblood” of any remodeling company’s business and marketing strategy and in Episode 9, Victoria and Mark speak with Bryan Sebring a very successful remodeler who has mastered the art of collecting online reviews from his satisfied clients.Bryan is the Owner of Sebring Design Build in Naperville, IL and has quickly become a valuable resource and thought-leader for R/A and our Roundtables members.According to Bryan he is a self-taught marketer who jumped in with both feet following a website re-design project that went sideways.Bryan’s 7 Step process for driving positive reviews is more than just a marketing strategy. As Bryan describes, his firm’s process of asking for reviews and earning them with hard work, great design and a client-first attitude has become more of a company culture.As Bryan, Victoria and Mark discuss the 7-step process, we learn more about:* Strategies around specific websites such as Houzz, Angie’s List and Yelp.* Infusing the review process into your sales/lead intake process* Dealing with bad reviews* How to encourage and educate your clients to read and provide reviews* Setting expectations with clients at project kickoff* How to work with client on project completion and walk-throughFree ResourceAs Bryan describes his sales and lead intake process, he mentions that he provides his clients and prospects with information to educate them about online reviews: what to look for, good signs, red flags, etc. Here’s the blog post he share’s with them, which also includes his free Remodeling 101 ebook.
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